A complete guide to legal disputes and complaints filed by consumers against companies, service providers, and sellers for deficiency in service, unfair trade practices, and defective goods in India.
Consumer forum cases are legal complaints filed by consumers under the Consumer Protection Act, 2019, when a seller or service provider fails to deliver promised goods or services. These cases protect consumers against unfair trade practices, defective products, misleading advertisements, and poor services.
These cases arise when a consumer receives faulty, damaged, or low-quality products.
Result: Refund, replacement, compensation
These arise when a service provider fails to provide proper service.
Result: Compensation, service correction, refund
These arise when a business uses deceptive or misleading practices.
Result: Compensation, penalty, injunction
These cases arise when consumers are charged more than the agreed price.
Result: Refund, penalty on seller
These arise from disputes related to online purchases.
Result: Refund, compensation, legal action
These arise when builders fail to deliver property on time or violate agreements.
Result: Compensation, possession order, refund
Consumer forum cases help protect consumer rights and ensure justice against powerful companies. Ignoring unfair practices can lead to financial losses and mental harassment for consumers.